1. Introduction
Rightfoodly is provided by Aimin TCM Healthcare Associate Pte Ltd to improve dietary awareness and care of its members.
This website allows members to discuss dietary issues with registered dietitian and TCM practitioners, and to obtain buddy care
in their efforts for dietary improvements. Services provided on this platform are given in best interest of its members.
2. Dietary and Health Information
2.1 General Advice
Upon payment, our registered dietitian and TCM practitioners will connect and communicate with you on your dietary and health concerns, based on the health information provided to them. The information provided by our professionals is to assist you in making the right decisions and efforts with dietary advice for your intended purpose(s), and should not be used for self-diagnosis or treatment, or as a substitute for professional medical advice from your primary care doctor. Recommended dietary advice by our professionals are not a substitute for medical interventions.
2.2 General Website Information
General information provided on Rightfoodly website is not a substitute for the advice of your personal physician or other qualified health care professional. Always seek the advice of a professional physician or other qualified health care professional, with any questions you may have regarding your medical symptoms or condition, and never delay medical treatment because of information provided by Rightfoodly.
3. No Physician-Patient Relationship
No dietitian/physician-patient relationship is created through the use of Rightfoodly, unless otherwise established in direct personal consultations with our professionals.
4. Limitation of Liability
In no event shall Rightfoodly and its associates be liable for damages of any kind, including lost business, medical issues, personal injury, wrongful death, improper diagnosis, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content. The foregoing limitation shall apply even if Rightfoodly knew of or ought to have known of the possibility of such damages.
5. Privacy and Security
All information provided by its members will be kept confidential according to the PDPA law. However, because information transmitted over the internet may not be secure, and may be accessible by third-parties, Rightfoodly cannot guarantee the
privacy or security of the information provided, in case of fraud.
6. Rules of Conduct for Users
In consideration of being allowed to use services of Rightfoodly, you agree that the following actions shall constitute a
material breach of these Terms and Conditions of Use:
- Signing on as another person without the permission of the authorized member/user.
- Providing false or incomplete information to our professionals, or communicating on behalf of another person with
our professionals. - Harassing, abusive, slanderous, or hateful to any person or entity, as determined by Aimin TCM Healthcare Associate
Pte Ltd in its sole discretion. - Using Rightfoodly.com in a way that is intended to harm others.
- Collecting information about others, or intentionally distributing viruses or harmful computercode.
7. No Show Policy
No show policy applies to online appointments with our professionals. Do re-schedule your appointment at least 24 hours before your scheduled appointment. Failure to do so will result in delayed priority to a new appointment. In case of no show, Rightfoodly will not make re-arrangements with you. Requests for a new appointment after no show will be considered on a case-by-case basis.
8. Cancellation and Refund Policy
You are free to cancel your program at any time, and your program benefits with Rightfoodly will remain till the expiry date. For the remaining days that you have already paid for, you will continue to receive your respective benefits. No refund(s) will be given for any cancellations.
In cases where program(s) have not been used (i.e. prior to onset of online consultation/food notes), you may email your refund request to hello@rightfoodly.com.sg, and it will be reviewed on a case-by-case basis. All refunds are given in terms of credit voucher, which you may use in our e-commerce store.
9. Copyright
Any redistribution or reproduction of part or all of our contents in any form is prohibited for non-personal or commercial use, unless written permission is given by Rightfoodly. Usage of our content for personal use is allowed, provided acknowledgement to Rightfoodly is made.
10. Returns and Exchange policy
Rightfoodly do not accept returns or exchanges unless the item you purchased is defective. If you received a defective item, please contact us at hello@rightfoodly.com.sg with details of the product and defect, and we will arrange for a replacement
or refund.
Rightfoodly reserves the right at any time to modify the above Terms and Conditions of Use, and will notify all users in writing of any changes.